Are you an MTN customer wondering if you`re eligible for a contract upgrade? You`re not alone! Many MTN customers have questions about how to upgrade their current contract and what the eligibility requirements are.

First, let`s define what a contract upgrade is. When you sign up for a mobile phone contract with MTN, you agree to a set term (usually 24 months) during which you`ll pay a monthly fee for a certain amount of data, minutes, and texts. Once your contract term is up, you have the option to upgrade to a newer phone while keeping the same contract terms or renegotiating your contract altogether.

So, how do you know when you`re eligible for a contract upgrade? The easiest way to check is to log into your MTN account online or through the MyMTN app. From there, you`ll be able to see when your contract term ends and if you`re eligible for an upgrade.

If you`re not eligible yet, don`t worry! MTN typically allows customers to upgrade their contracts six months prior to the end of their term. However, your eligibility also depends on your payment history and credit score. If you`ve missed payments or your credit score has changed significantly since signing up for your contract, you may not be eligible for an upgrade.

Once you`ve determined that you`re eligible for a contract upgrade, the next step is to choose a new phone. MTN offers a wide range of phones, from budget models to the latest flagship devices. You can either pay for the phone outright or choose to finance it over the course of your new contract term.

It`s also important to note that upgrading your contract may change your current contract terms. For instance, you may be required to pay a higher monthly fee or commit to a longer contract term to get the phone you want. Be sure to read all the terms and conditions carefully before agreeing to a new contract.

In conclusion, upgrading your MTN contract is a great way to get a new phone while keeping the same network provider. Just be sure to check your eligibility, choose your new phone carefully, and read the fine print before signing on the dotted line. Happy upgrading!